Returns & Exchanges

We make things that work better and last longer. Our products solve real problems with clean design and honest materials.

Return Policy

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition you received them.

How to Return

Email us at hello@lykke-home.com with your order number and reason for return. We will confirm your return and provide the return address.

Right of cancellation

You can return an item within 30 days of receiving it. You cannot cancel your purchase by refusing to pick it up or by not accepting it upon delivery. You can, however, cancel your purchase by returning it within 30 days.

Return shipping costs

If you wish to make a full or partial return, the return shipping cost must be paid by you. Make sure to wrap the item securely as you carry the risk until we receive it. We recommend using tracked shipping.

Return rules

The item must be in 100% resalable condition. If the returned item is damaged or its value has decreased, this will be deducted from the total refund. The original packaging must be intact.

Refund

You will be refunded to your original method of payment. Please allow up to 14 days for the amount to be refunded after we register your return.

USA & Canada 14-21 days

EU 7-14 days

Rest of the world 21-28 days

In case of international delivery the customer pays the total cost of the product and the cost of delivery at the checkout. Before placing an order please make sure you are aware of all the terms and regulations regarding customs clearance in your country.

The dispatch of items with international delivery can be delayed for no more then 14 days from the moment of placing the order at the request of the client.

We are not responsible for any post office delays once the package leaves its warehouse.
We do not ship to russia and belarus.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Create return
If you wish to make a return, please log onto our return portal using your e-mail and order number. Mark the products you want to return and follow the instructions.

Right of cancellation
You can return an item within 30 days of receiving it. You cannot cancel your purchase by refusing to pick it up or by not accepting it upon delivery. You can, however, cancel your purchase by returning it within 30 days.

Return shipping costs
If you wish to make a full or partial return, the standard return shipping cost and other fees associated with the return must be paid by you. The standard return shipping cost will be deducted from your refund when we have registered your return. Make sure to wrap the item securely as you carry the risk until we receive the item. We recommend you use track & trace.

Return rules
The item must be in a 100% resalable condition. If we determine that the returned item has been damaged or its value has been decreased, this will be deducted from the total refund. The original packaging must be intact. Please note that we do not receive returns for parcel shops, post office or via DAO.

Refund
You will be refunded to your original method of payment.

You will receive a confirmation via e-mail when we have registered your return. Please note that it can take up to 14 days for the amount to be refunded. If you have not received the refund after 14 days, please send an e-mail to our customer service.